How do I delete my account?

You can delete your account yourself. Go to Settings, scroll to the bottom of the page and click Delete account. AutoMEP explains what goes: your account and everything in it, meaning your drawings and the files made from them, your projects and job history, your uploaded families and your sign-in. Type DELETE to confirm and you are signed out straight away. If you have a paid plan, the subscription is canceled as part of the same step, so you are not billed again. Deleting cannot be undone, so download anything you want to keep first. If you only want to stop paying, cancel your subscription from Manage Billing in Settings instead and your account stays as it is.